News & Events
Modcomp Systems & Solutions Renews its Cisco Silver Certification; is Recognized for Cisco Customer Satisfaction Excellence in the USA
Deerfield Beach, FL - May 19, 2009 Modcomp Systems & Solutions announced today it has successfully renewed its Silver Certification from Cisco®. To earn Silver Certification, Modcomp had to meet rigorous standards for networking competency, service, support and customer satisfaction set forth by Cisco.
"We are proud that our Cisco team has successfully met the personnel, support, specialization and customer satisfaction requirements needed to renew our Cisco Silver certification" said Victor Dellovo, President of Modcomp Systems & Solutions.
"Cisco is committed to providing tools, training and programs to help drive partner growth, differentiation and profitability," said Surinder Brar, senior director of worldwide channels at Cisco. "With Cisco specializations in Advanced Unified Communications and Advanced Security, Modcomp has made an investment in delivering the integrated and customized technology solutions today's customers demand."
As a Cisco Silver Certified Partner, Modcomp has met requirements for attaining a broad range of expertise. In addition, Modcomp was required to integrate Cisco Lifecycle Services into their offerings and maintain high levels of customer satisfaction based on independently audited customer satisfaction surveys.
Modcomp also achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Modcomp for delivering outstanding customer service to customers in United States. Modcomp achieved this milestone by attaining an aggregate Customer Satisfaction Survey score of 4.96 out of a maximum aggregate score of 5.00.
"Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased and congratulate Modcomp for achieving outstanding customer satisfaction," said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
About Modcomp Systems & Solutions
Modcomp, Inc. is a leading reseller of IT systems and solutions. Modcomp combines best-of-breed product selection with tailored IT installation and integration services designed to fit the customer's needs. For over 30 years, Modcomp has consistently helped its customers leverage the value of their IT investments. A subsidiary of CSP Inc. (CSPI - News), Modcomp, Inc. is headquartered in Deerfield Beach, FL , and has offices in the U.S., U.K. and Germany. For more information about the company and its products and services, phone Modcomp headquarters at (800) 940-1111, email firstname.lastname@example.org, or visit MODCOMP on the web at http://www.modcomp.com.
About CSP Inc.
Based in Billerica, Massachusetts and founded in 1968, CSP Inc. and its subsidiaries develop and market best-of-breed IT solutions, systems integration services, and high-performance computer systems. CSP's Systems segment includes the MultiComputer Division, which supplies high-performance Linux cluster systems for a broad array of defense applications, including radar, sonar and surveillance signal processing. The Company's MODCOMP, Inc. subsidiary, also part of its Service and Systems Integration segment founded in 1970, is a leading provider of IT solutions and systems integration services for complex IT environments. MODCOMP works with third parties to develop cutting edge solutions in the global IT markets and has offices in the U.S., U.K. and Germany. More information about CSP is available on the company's website at www.cspi.com. To learn about MODCOMP, Inc., consult www.modcomp.com.
The Company wishes to take advantage of the "Safe Harbor" provisions of the Private Securities Litigation Reform Act of 1995 with respect to statements that may be deemed to be forward-looking under the Act. Such forward-looking statements may include, but are not limited to, the benefits of attaining Cisco Powered designation for Managed Business (Unified) Communications and Managed Security Services, as well as meeting the demand from its customers for managed services. The Company cautions that numerous factors could cause actual results to differ materially from forward-looking statements made by the Company. Such risks include general economic conditions, market factors, competitive factors and pricing pressures, and others described in the Company's filings with the SEC. Please refer to the section on forward-looking statements included in the Company's filings with the Securities and Exchange commission.
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